Delivery Times & Coronavirus (COVID-19) Update

Latest Update: 06/08/2021

Delivery timescales normal, we will update this page if status changes.

We are still taking orders 24/7 from all around the world and dispatching orders safely and efficiently within our usual 2-3 working days timeframe for unframed items or 3-4 working days timeframe for framed items.

A1 Sporting Memorabilia Warehouse

Our distribution facility in Dorset is adhering to the all the safe-working practices and protocols recommended to us by the UK government.

We care deeply about the safety and wellbeing of our staff and all those around us. So we will continue to keenly monitor the ongoing developments and take every precaution as necessary.

Contact Us

For more information or to talk to us about an order or item you are interested in please contact us using the methods below:

Telephone: +44 (0)1202 406777
Email: [email protected]

 

Update: 19/07/2021

Dispatch delay for some framed items

Due to staff isolation some framed items are taking longer than usual to process and dispatch.

Please allow 8-10 working days for framed shirts/boots/gloves.

Current estimated lead times:

  • Framed shirts – 8-10 working days for dispatch + DHL delivery timescales
  • Framed boots/gloves – 8-10 working days for dispatch + DHL delivery timescales
  • Framed photos – 3-4 working days for dispatch + DHL delivery timescales
  • Display case items – 3-4 working days for dispatch + DHL delivery timescales

We are hoping to be back to normal as soon as possible, please check the website for latest lead times before placing orders.

Thank you.

 

Latest Update: 15/03/2021

Dispatch delay for framed items

Due to staff isolation & framing material supply issues all framed items are taking longer than usual to process and dispatch. Please allow 8-10 working days for all framed items apart from framed photos & cased items to be dispatched.

Current estimated lead times:

  • Framed shirts – 8-10 working days for dispatch + DHL delivery timescales
  • Framed boots/gloves – 8-10 working days for dispatch + DHL delivery timescales
  • Framed photos – 3-4 working days for dispatch + DHL delivery timescales
  • Display case items – 3-4 working days for dispatch + DHL delivery timescales

 

Update: 23/12/2020

A1 Sporting Memorabilia will be closed for the Christmas holiday from 12pm GMT on December 24th 2020.

We will be back answering enquiries from Tuesday, December 29th 2020 after the UK Christmas holidays are over.

If you have any questions or queries please email us on [email protected] and we will respond from the 29th December 2020.

Happy Christmas to all our customers.

 

Update: 14/12/2020

Chrismas Order Deadlines

Our offices and warehouse are closed on Saturdays and Sundays so orders placed between 5pm (GMT) on Fridays and 9am (GMT) on Mondays will not be processed until we reopen the following week. We always aim to dispatch within 2-3 working days. This year Christmas Eve falls on a Thursday. Orders received after the dates outlined below have no guarantee of being delivered in time for Christmas. Orders placed after these dates will be processed once our offices and warehouse reopen on January 4th, 2021.

Unframed, Gift Box & Display Case Items (via DHL)

UK, Europe & North America – To deliver for Dec 24th, orders must be placed no later than noon (GMT) on Dec 22nd

Mainland Europe & North America – To deliver for Dec 24th, orders must be placed no later than noon (GMT) on Dec 20th

Rest of the World (ROW) – To deliver for Dec 24th, orders must be placed no later than noon (GMT) on Dec 16th

Classic Framed & Pre-Framed Items (via DHL)

UK – To deliver for Dec 24th, orders must be placed no later than noon (GMT) on Dec 20th

Europe, North America – To deliver for Dec 24th, orders must be placed no later than noon (GMT) on Dec 17th

ROW – To deliver for Dec 24th, orders must be placed no later than noon (GMT) on Dec 16th

Framed To Order/Bespoke Items (via FedEx)

UK, Europe & North America – To deliver for Dec 23rd, orders must be placed no later than noon (GMT) on Dec 10th

*Please note* Dispatch is guaranteed, however, at this time of year, couriers may experience difficulties with bad weather and high work loads. Imports and duties are the responsibilities of the customer and can cause delays.

 

Update: 15/10/2020

This year, 2020, has been a year like no other. But here at A1 Sporting Memorabilia we want to make Christmas as normal as possible. Football's back and sport never seems to stop so we're excited about the iconic products we're planning on bringing you this autumn/winter.

We're still readily taking orders 24/7 from our loyal customers around the world and we're able to dispatch to all four corners of the globe from our distribution centre in Dorset.

Throughout this difficult year we have been working closely with our distribution partner, DHL, who have been as efficient as ever – long may that continue. Our key suppliers have been fantastic throughout as well, so we're confident we can all enjoy a good Christmas.

We'll let everyone know our Christmas dispatch times closer to the holiday season but, as ever, we're advising all customers to avoid the last-minute dash by planning those special purchases, especially framed items, well in advance. The last thing we want is any kind of disappointment.

Stay safe, take care, look after your own team and thank you for your ongoing support.

 

Update: 20/04/2020

Here at A1 Sporting Memorabilia, we wanted to provide an update for all our customers, suppliers and friends in sport. In particular we’d like to assure everyone that for the time being we are still operating business as usual – but, of course, there are a few changes.

We are still taking orders 24/7 from all around the world and dispatching said orders to 2-3 working day(s) timeframe. To allow this to continue, while adhering to the all the safe-working practices and protocols recommended to us by the UK government, we have closed our headquarters in London. Our distribution facility in Dorset is, at the time of writing, unaffected. 

We care deeply about the safety and wellbeing of our staff and all those around us. So we will continue to keenly monitor the ongoing developments and take every precaution as necessary.

A1 Sporting Memorabilia Staff and Warehouse

We dispatch using DHL and their world class international shipping service and, as such, we’re able to continue to send out orders to all four corners of the world on a daily basis with no problems.

While the football season is suspended, we’ve decided to reach out to our friends and partners across the wider football community to give away some of our iconic products – hopefully bringing cheer to some lucky winners in these uncertain times. Look out for promotions, competitions and giveaways over the coming weeks. We’re very excited about what we have planned.

Stay safe, take care, look after your own team and thank you for your ongoing support.

Follow Us

Connect with us using social media to keep up to date and enter upcoming competitions and giveaways:

Twitter: https://twitter.com/a1memorabilia
Facebook: https://fb.com/a1sportingmemorabilia
Instagram: https://www.instagram.com/a1sportingmemorabilia/

 

Contact Us

For more information or to talk to us about an order or item you are interested in please contact us using the methods below:

Telephone: +44 (0)1202 406777
Email: [email protected]

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