Frequently Asked Questions

Find answers to our most common questions below. Can't see what you need? Contact our customer service team.

Delivery Authenticity Framing Trade and charity

Delivery

How long does delivery take?

Small unframed items (e.g. signed shirts, prints, gloves, boots)

  • UK: Sent via Royal Mail 1st Class Recorded Delivery (1–2 working days). A signature is required. We aim to dispatch all UK orders within 2 working days.
  • International: Sent via Royal Mail International Signed For (5–7 working days). A signature is required. We aim to dispatch all international orders within 2 working days.

Large and framed items

  • UK: Dispatched via courier (usually DHL or FedEx). Delivery can take up to 10 working days during peak periods. Additional charges may apply for the Scottish Highlands, Channel Islands and Isle of Man.
  • International: Sent via international courier (usually DHL or FedEx). Delivery can take up to 15 working days during peak periods.

Do you ship internationally?

Yes, we ship worldwide. Shipping fees are calculated at checkout.

  • Small unframed items: Sent via Royal Mail International Signed For (approx. 5–7 working days).
  • Framed or large items: Sent via courier (usually DHL or FedEx, up to 15 working days during peak times).

Do signed balls get shipped fully inflated?

No. Signed footballs are shipped slightly deflated, so you'll need to pump your ball up on delivery. Changes in air pressure during flights can damage fully inflated balls, and having tested various methods over the years, we've found a slightly deflated ball is significantly less likely to be damaged.

Authenticity

How do I know your items are genuine?

At A1 Sporting Memorabilia, trust is at the heart of everything we do. We've been selling authentic signed sports memorabilia for over 25 years, earning the respect of both our customers and the sporting legends we work with.

We conduct official signing sessions where players are fairly paid for each signature, building relationships based on trust, respect and professionalism.

We're open, transparent and proud to stand behind every item we sell. We publish our names, contact number and full address. We're real people, running a real business, with nothing to hide. Unlike anonymous sellers or online counterfeiters, we show you exactly who we are and the legends we work with.

See our latest signings and behind-the-scenes updates on our news page.

Do you offer a Certificate of Authenticity?

Yes. Every signed item comes with an official Certificate of Authenticity (COA), featuring our bespoke hologram and a unique authentication code for added security.

Where possible, the COA also includes a signing session photo for added reassurance.

Remember: a certificate is only as trustworthy as the company behind it. With over 25 years of experience, direct relationships with sporting legends and transparent business practices, we offer complete confidence with every purchase.

Read more about our certificate and its security features.

Are your items hand-signed?

Absolutely. Every item we sell is 100% genuinely hand-signed. We do not sell prints, copies or facsimile signatures.

All memorabilia is sourced directly from private signing sessions with the stars to ensure the highest standards of authenticity and trust.

Do you supply separate signing photos with your items?

If available, a signing photo is integrated into the Certificate of Authenticity. We do not supply signing photos separately.

You can view and print a copy of the signing photo by entering your item's Authentication Code (found on the certificate) on our authentication page.

Do you provide unwatermarked signing photos?

No. We never provide unwatermarked copies, as they could be used to support counterfeit memorabilia.

Do you offer valuations or buy memorabilia from the public?

No. We do not provide valuations and do not buy signed or unsigned memorabilia from the general public under any circumstances. We only sell items obtained directly through our own official signing sessions.

Framing

Do you offer a framing service for items not bought from you?

No. Our framing service is only available for memorabilia purchased directly from A1 Sporting Memorabilia.

Does the Perspex in your frames protect against sunlight?

No. Our Perspex frame covers do not offer UV protection. We recommend displaying items away from direct sunlight to prevent fading over time.

Trade and charity

Do you offer trade discounts?

Yes. If you're ordering 20 or more items in total, or 5 or more units of the same item, you may be eligible for trade discount pricing.

Please contact us for more information.

Can you donate an item to our charity?

A1 Sporting Memorabilia supports a small number of chosen charities, including Julia's House – Dorset & Wiltshire Children's Hospices. While we focus our support on key partners, we may be able to assist with your charity event.

Please email [email protected] with full details of your request and our team will be happy to advise.

Still have a question? Contact our customer service team.