Returns & Refunds
Returns & Refunds
At A1 Sporting Memorabilia, we take pride in the quality and authenticity of every item we sell. All products are carefully packaged to ensure they arrive in perfect condition, and we want you to be completely happy with your purchase.
Delivery & Availability
While we always aim to dispatch and deliver your order within the stated timescales, delays can occasionally occur due to factors beyond our control.
All orders are subject to product availability and may be delivered in separate instalments.
Please ensure your delivery address is entered correctly at checkout. We cannot be held responsible for delays or losses caused by incorrect address details.
Check Your Order on Arrival
Upon delivery, we kindly ask that you inspect your order carefully:
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If you’re asked to sign for the parcel, please check the condition of the goods before signing.
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If any item arrives damaged, please contact us within 48 hours by emailing
[email protected] or calling 01202 406777
Missing, Incorrect or Unwanted Items
Please notify us of:
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Missing or incorrect items
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Items you no longer wish to keep
Within 14 days of receiving your order. Items must then be returned within 30 days in new and unused condition to be eligible for an exchange or refund.
Returns & Refund Policy
If you’re not completely satisfied with your order, you may return it for a refund or exchange, provided:
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Items are returned in their original, unused condition
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All original packaging and Certificates of Authenticity are included
Please note:
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Return postage costs are the responsibility of the customer
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We strongly recommend using a tracked and signed-for service when returning items
Before sending anything back, please contact our team so we can assist and advise you on the returns process.
Need Help?
If you have any questions about your delivery or need to return an item, our customer service team is here to help:
01202 406777